Cookie Policy - Garden Zen

Understanding Cookies and Similar Technologies

This Cookie Policy explains how Garden Zen uses cookies and similar tracking technologies when you visit our website. Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit our website. They help us provide you with a better browsing experience by remembering your preferences, improving our services, and analyzing how our website is used.

What Are Cookies

Cookies are small data files that websites place on your device to remember information about your visit. They serve various purposes, from essential website functionality to analytics and personalization. Cookies can be "session cookies" that are deleted when you close your browser, or "persistent cookies" that remain on your device for a specified period or until you delete them manually.

How We Use Cookies

Garden Zen uses cookies and similar technologies for several important purposes:

Remember your preferences, settings, and login information for a personalized experience
Analyze website traffic patterns and user behavior to improve our services
Enhance website functionality, performance, and loading speeds
Provide personalized content recommendations based on your interests
Enable certain website features such as shopping cart functionality
Measure the effectiveness of our marketing campaigns and advertisements
Prevent fraud and enhance security measures
Facilitate social media integration and sharing capabilities
Support customer service and technical support functions

Legal Basis for Cookie Use

We use cookies based on various legal grounds, including your consent, legitimate interests, and contractual necessity. Essential cookies are necessary for website operation, while optional cookies require your consent or serve our legitimate business interests in improving user experience and analyzing website performance.

Types of Cookies We Use

Essential Cookies (Always Active)

These cookies are strictly necessary for the website to function properly and cannot be disabled without affecting core functionality:

Session management cookies that maintain your login status and shopping cart contents
Security and authentication cookies that protect against unauthorized access
Load balancing cookies that distribute traffic across our servers
CSRF protection cookies that prevent cross-site request forgery attacks
Cookie consent management cookies that remember your privacy preferences
Language and region preference cookies for localized content delivery
Accessibility cookies that support assistive technologies and user accommodations

Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting anonymous information:

Google Analytics cookies that track page views, session duration, and user paths
Page load time measurement cookies for performance optimization
Error tracking and reporting cookies that help us identify and fix technical issues
A/B testing cookies that allow us to test different website versions
Heat mapping cookies that show how users interact with page elements
Conversion tracking cookies that measure goal completions and success metrics
Search functionality cookies that improve internal site search results
Form analytics cookies that help optimize user input experiences

Functional Cookies

These cookies enhance your browsing experience by remembering your choices and preferences:

User interface customization cookies that remember layout and display preferences
Recently viewed products cookies for personalized recommendations
Wishlist and favorites cookies that save your preferred items
Form data retention cookies that prevent loss of information during navigation
Chat and customer support cookies that maintain conversation context
Video player cookies that remember playback preferences and position
Survey and feedback cookies that prevent repeated prompts

Marketing and Advertising Cookies

These cookies help us deliver relevant content and measure advertising effectiveness:

Behavioral targeting cookies that track interests for personalized content
Retargeting cookies that show relevant ads on other websites
Campaign tracking cookies that measure marketing campaign performance
Social media integration cookies for sharing and social login features
Affiliate tracking cookies that attribute sales to marketing partners
Email marketing cookies that personalize newsletter content
Cross-device tracking cookies that recognize you across different devices
Frequency capping cookies that limit how often you see specific advertisements

Third-Party Cookies and Services

We work with trusted third-party services that may place their own cookies on your device. These partners help us provide better services and analyze website performance:

Analytics and Performance Services

Google Analytics - Comprehensive website traffic analysis and user behavior insights
Google Tag Manager - Efficient management of tracking codes and marketing tags
Performance monitoring tools that track website speed and reliability
User experience analytics platforms for usability optimization
Search engine optimization tools for content and ranking analysis

Social Media and Communication Platforms

Social sharing buttons and widgets from major platforms
Embedded social media content and feeds
Social login functionality for convenient account access
Customer support chat systems and help desk platforms
Email marketing platforms for newsletter and communication management

E-commerce and Payment Services

Payment processors for secure transaction handling
Fraud prevention services that protect against unauthorized transactions
Shipping and logistics partners for order tracking and delivery
Product recommendation engines for personalized shopping experiences
Inventory management systems for real-time product availability

Advertising and Marketing Partners

Google Ads for search and display advertising campaigns
Facebook Pixel for social media advertising and retargeting
Affiliate network tracking for partnership management
Email marketing automation platforms

Managing Your Cookie Preferences

Browser-Based Cookie Controls

You can control cookies through your web browser settings. Most browsers allow you to:

View all cookies stored on your device and delete specific ones
Block all cookies or only third-party cookies
Set preferences for future cookie acceptance
Receive notifications when websites attempt to set cookies
Configure different settings for different websites
Enable private or incognito browsing modes that don't store cookies
Set automatic deletion of cookies when closing the browser

Third-Party Opt-Out Options

For specific third-party services, you can opt out directly through their platforms:

Google Analytics: Use the Google Analytics Opt-out Browser Add-on
Google Ads: Manage preferences through Google Ad Settings
Facebook: Control ad preferences in your Facebook account settings
Industry opt-out pages: Visit Digital Advertising Alliance for comprehensive opt-out options
Email marketing: Use unsubscribe links in marketing emails

Mobile Device Settings

Mobile devices offer additional privacy controls:

iOS: Limit ad tracking through Settings > Privacy & Security > Apple Advertising
Android: Reset advertising ID through Settings > Google > Ads
App-specific privacy settings for social media and other applications
Location services controls that affect location-based advertising

Impact of Disabling Cookies

Please note that disabling certain cookies may affect your website experience:

Some website features and functionality may not work properly
Personalization features will be limited or unavailable
You may need to re-enter login information and preferences frequently
Shopping cart contents may not be saved between sessions
Website performance and loading speeds may be reduced
Content recommendations will be less relevant to your interests

Cookie Retention and Data Protection

Cookie Retention Periods

Different types of cookies are retained for varying periods based on their purpose and legal requirements:

Session cookies: Automatically deleted when you close your browser
Essential functional cookies: Typically retained for 30 days to 1 year
Analytics and performance cookies: Usually stored for 1-2 years
Marketing and advertising cookies: Generally retained for 30 days to 1 year
User preference cookies: May be stored for up to 2 years for convenience
Security cookies: Retained for the duration necessary to maintain protection

Data Security Measures

We implement appropriate security measures to protect cookie data:

Encryption of sensitive cookie information during transmission and storage
Secure cookie flags to prevent unauthorized access
Regular security audits and vulnerability assessments
Access controls limiting who can view and modify cookie data
Monitoring systems to detect unusual cookie-related activities

International Data Transfers

Some of our third-party partners may process cookie data in countries outside of Japan. We ensure appropriate safeguards are in place for international data transfers, including standard contractual clauses and adequacy decisions.

Updates and Contact Information

Changes to This Cookie Policy

We may update this Cookie Policy periodically to reflect changes in our practices, technology, or applicable laws. We will notify you of material changes by:

Posting the updated policy on our website with a new "Last Updated" date
Sending email notifications to registered users for significant changes
Displaying prominent notices on our website for major policy updates
Requesting renewed consent for new cookie types or purposes

Your Rights and Choices

You have various rights regarding cookies and personal data processing:

Right to information about what cookies we use and why
Right to consent or withdraw consent for non-essential cookies
Right to access information about your cookie preferences
Right to request deletion of cookie data where technically feasible
Right to object to certain types of cookie processing

Contact Us About Cookies

If you have questions about our use of cookies, need assistance with cookie settings, or want to exercise your rights, please contact us:

Email: info@crowronipero.com
Phone: +81-45-782-9361
Address: 〒231‑0836 神奈川県横浜市中区根岸町4丁目

We will respond to your inquiries within a reasonable timeframe and provide assistance with managing your cookie preferences and understanding our practices.